Unpredictable economic conditions and increased competition makes choosing the right managed services strategy and business model ever more important.

Cloud computing and consumerisation of IT is changing the way we do business. Companies are under more pressure than ever to change how they support their employees both in the day-to-day working environment and the technology that enables these new ways of working.

From an IT service business perspective this creates tangible opportunities. IT support companies are no longer just offering break/fix solutions for hardware and PC’s, and are moving to a managed service model that incorporates every aspect of IT. From PC to server, security to smartphones, client requirements are changing, so how do IT service companies structure their service offering so they deliver efficient and fundamentally profitable services.

In this complimentary seminar sponsored by Kaseya, our guest speakers will give insight into the market opportunities and how they became successful managed services businesses – they will discuss:

  • The challenges and the opportunity of managed services – what customers want
  • Creating a business model underpinned by service assurance
  • Building sustainable monthly revenue which enables company growth
  • Delivering services better, faster and cheaper than the competition

Admission is FREE but seating is limited. Reserve your spot today!

Dates and Locations

London, UK

Sofitel St James Hotel
Thur. 23 Feb

Birmingham, UK

Villa Park, Aston Villa FC
Tues. 28 Feb

Register today by calling Tracy Filler at +44 (0)20 7 868 4290 or completing our quick online registration form.

Complimentary admission is granted on a first-come, first-serve basis and attendance is limited to ensure an effective learning experience, abundant peer-networking opportunities and access to our expert presenters. Apply today to ensure your seat is saved in advance!



Doors Open/ Refreshments


Welcome & Introductions MicroScope.co.uk, Simon Quicke


State of the Market, Trends and Opportunities for MSPs in 2012 Transmentum Ltd, Paul Fileman


Case Study ZipTech, Jim Simpson


Coffee and Refreshments


Kaseya Overview Insight and Mobile Device Management Matt Chinnery


Case Study Circle IT, Roger Harry


Case Study Datrix, Ltd, Mahmood Chaudhri (London only)


Speaker panel & audience Q&A Chaired by Simon Quicke


Close and networking Lunch (Product demo with Kaseya technical team)




Simon Quicke
Editor, MicroScope (Host)



Mahmood Chaudhri
Managing Director, Datrix Ltd


Matt Chinnery
Senior Engineer, Kaseya


Paul Fileman
Director, Transmentum Ltd


Roger Harry
Managing Director & Founder, Circle IT


Jim Simpson
Founder and CEO, Ziptech


Media Sponsors

Search ITChannel, searchitchannel.com

Search Systems Channel, searchsystemschannel.com

MicroScope, www.microscope.co.uk

TechTarget contact

For questions about your registration or the event agenda please contact:

Tracey Filler
Event Manager
Tel: +44 (0)20 7 868 4290